Stephen Liptrap
President and Chief Executive Officer

Stephen Liptrap is President and Chief Executive Officer of Morneau Shepell. His responsibilities include the development and execution of the Company’s overall strategic direction and leading the organization to achieve both its short-term and long-term business results. Mr. Liptrap first joined the Company’s senior executive team in 2008, bringing with him more than 25 years of senior executive experience in the high tech, consumer packaged goods and retail sectors. In 2010, he was appointed Executive Vice President and General Manager of Morneau Shepell’s largest business unit, Employee Support Solutions. Then in July 2016, Mr. Liptrap was appointed Chief Operating Officer, responsible for leading the Company’s business operations and functions.

Mr. Liptrap has served on the HR Committee for the 2015 PanAm Games, the Canadian Board of Directors for NCR and the Pension Board for Europe for a large technology company. He is a frequent speaker and thought leader on HR issues facing organizations today. A member of the Human Resources Professionals Association, Mr. Liptrap holds an Honours Business Administration degree from the Ivey Business School, Western University, and is a recent graduate of the Harvard Advanced Management Program.

Rita Fridella
Executive Vice-President and General Manager Employee Support Solutions

Rita Fridella

In leading the Company’s team, Ms. Fridella brings more than 30 years’ experience in the organizational health field.

She has been with the Company since 2001 and has previously served as Senior Vice President, Operations for Employee Support Solutions and Chief Clinician for the Company.

Ms. Fridella was certified as a Six Sigma Black Belt in 2008 and throughout her career has led strategic initiatives to improve Company systems and processes.

Ms. Fridella holds multiple advanced degrees that include an Executive MBA and Advanced Graduate Diploma in Management, both from Athabasca University, and an MEd in Counselling Psychology from the University of Toronto.

She also holds an Honours BA (combined Philosophy and BPsychology) from York University and an advanced certificate in professional mediation from the University of Windsor. Ms. Fridella serves on the board of the Employee Assistance Society of North America (EASNA). 

Carey McKenzie

Carey McKenzie

Carey McKenzie is a partner in our US Administrative Solutions practice and is a member of the US leadership team. Carey oversees the delivery of benefits administration services in the United States. Carey started with Morneau Shepell in 1999 as Senior Data Management Analyst. In 2008, he was promoted to Solution Architect for new business development. In 2010, Carey assumed the role of Managing Principal, Delivery Services for our Health & Welfare business in the US and was then promoted in 2012 to his current position.

During his more than 16 years of experience in employee benefits and information systems development, Carey has held positions in operations management, client implementations, project management, and product development.

Carey holds a diploma in Information Management and Computer Application Development from the Jamaican Institute of Management, and has a Masters Certificate in Project Management from York University’s Schulich School of Business in Toronto.

Jim Kelly
Partner, US Public Sector

Jim Kelly

Jim has been active in supporting the unique human capital challenges facing state and local governments and multi-employer funds for nearly ten years. He recently joined Morneau Shepell to lead their growth in the US public sector market. Since 1980 his role has been to design and deliver pension, health, benefits and HR solutions to both public and private organizations in the large and mid-sized markets. Prior to joining Morneau Shepell, Jim was the State and Local Government Market Leader for Aon Hewitt.

Jim is currently a participating member of IFEBP, NASCA, NASRA, NCPERS, NCTR, PRISM and SALGBA working to support education and information exchange within the benefit administrator and vendor community. He holds a Bachelor of Science degree from Arizona State University and currently resides in Atlanta, Georgia with his wife Laurie, five children and 2 grandsons.

Richard Albert
Vice President, Global Client Development

Richard AlbertRichard Albert is Vice President, Global Client Development, for Morneau Shepell’s Employee Support Solutions group. In this role, he is responsible for driving the growth of Employee Support Services globally, through strategy conception, a range of business development activities and account management of existing clients based outside of Canada.

Prior to joining Morneau Shepell, Richard was with American Express for 15 years. Most recently, he led their business development practice in the Asia Pacific region, including strategic partnerships, mergers & acquisitions, and asset monetization. In addition, he headed efforts to expand the company’s loyalty coalition business to China.

Over the course of the previous 13 years, Richard played a defining role in building American Express’ proprietary cobrand and rewards business across the globe. Prior to relocating to Singapore at the beginning of 2012, he was Vice President/Head of International Partnerships based in London, a period of time in which American Express grew, strengthened and consolidated its leading global position in the travel rewards space.

Before working with Amex, Richard spent nearly 10 years in the oil and gas industry with Texaco, based in New York, Bratislava, Brussels, London and Zagreb, having had a series of roles in the areas of business development, strategy and general management, predominantly focused on the emerging markets of Central and Eastern Europe and the former Soviet Union.

Richard was born and raised in Boston. He has an MBA from Boston College, a Bachelors degree from Bryant University and was a scholarship recipient at the ICADE School of Business in Madrid.