If you anticipate immediate harm to yourself or others, please call 911 or your local emergency response services now.
*Your employer must have a contract with Morneau Shepell in order to access our services.
Phone for EFAP
Canada and the US
1.844.880.9142
Phone for EFAP
Other countries
1.905.886.3605
This is a Canadian-based number; connect with your local operator to place a call with reverse charges to Canada.
Phone for all other inquiries
1.888.667.6328Online Access (Canada only)
Login at workhealthlife.com and select Online Access to initiate your EFAP support service request.
E-Counselling
ConnectFirst Chat
An online chat consultation with a trained counsellor. Can also be accessed 24/7 on workhealthlife.com.
Traumatic Event Support
If your organization is in need of Traumatic Event Support call 1.855.369.9476, available 24/7/365. For all other inquiries, please call 1.888.667.6328.