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Sector Report: Anxiety and the Employee Assistance Program

… Companies can foster a more open attitude around mental health by training managers to identify signs of stress or other issues, and by supporting peer advocacy and employee groups to support use of mental health programs, said Barb Veder, vice president of clinical services and research lead for Morneau Shepell, an HR services and technology company headquartered in Toronto. She also encourages benefits managers to think about the barriers of use for EAPs, and to work with their vendors to ensure they are offering a variety of platforms, education materials and communication strategies to encourage its use. For example, offering multiple digital services including apps, telecounselling and remote support tools provides greater flexibility in how these services are accessed and can reduce some of the anxiety around being found out, she said.

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