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The many reasons why you need to say ‘Thank You’

Two words in the English language when spoken authentically are among the most powerful phrases for promoting social connections: “Thank you.” How is it possible two simple words can have so much power? Perhaps it’s because when used authentically these two words demonstrate to the person being thanked how much their effort is appreciated and how grateful the other person is for their taking time to do something with the sole intention of helping them. It takes less than two seconds to say thank you. However, it could have taken the person helping days, weeks, months and even years in some cases, to complete some quest with the intention of helping others. And somehow our brain has come to terms that when we’re thanked authentically there’s often no expectation for anything in return.

Read more on the Globe and Mail.

Article by Bill Howatt, chief research and development officer of work force productivity with Morneau Shepell.