Leaders have a big influence on culture

How much influence do leaders have in shaping a workplace culture? Many will respond quickly with a general statement such as, “A lot.” The response is based on the premise that most would agree, however, that this response doesn’t provide insight on the how. Perhaps a better question to ask is how leaders can influence a workplace culture positively and negatively. To answer this question accurately it’s worthwhile to not assume that we all use the same frame of reference when defining the word culture. Culture isn’t what’s written on paper or posted on the walls of an organization. It can be defined as the personality and moral compass that shapes the social interactions among employees within a workforce.

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Article by Bill Howatt,  chief research & development officer, workforce productivity, for Morneau Shepell.