It's never too late to help your employees develop their leadership skills

To most onlookers, Jack appeared to be a seasoned supervisor and was classified as an average performer in his organization for the past 15 years. A subject matter expert with excellent technical skills in his industry, his daily challenge was that he wasn’t the most engaging leader. Jack found dealing with his team the hardest part of his job. He didn’t naturally interact with them. His interaction consisted of giving instructions, correcting mistakes, and following up on results. His team meetings were short and one-way. He didn’t ask for feedback, and when he got it he often seemed disinterested.

Read more on the Chronicle Herald.

Article by Bill Howatt, chief research and development officer of work force productivity with Morneau Shepell.