Improve workers’ resiliency levels, improve production

On a typical day, how focused are you on your employees’ resiliency levels? For many leaders the reality is, not that much. Why? Because of their day-to-day demands, such as internal meetings, supervision of employees, solving client challenges, and dealing with operational and financial issues. Some don’t think that facilitating employees’ resiliency is a leadership function; it’s the employees’ responsibility to come to work ready to go each day. Others, however, intuitively understand that employees’ resiliency levels are important, but they’re unclear on how to have a positive impact. Resiliency is the intrinsic energy to push through minor, medium and major setbacks to achieve a desired outcome. Every day employees are hit by mountains of information that can drain energy levels, but most leaders expect all their employees to do their best to earn their eight hours’ pay.

Read more on the Chronicle Herald.

Article by Bill Howatt, chief research and development officer of work force productivity with Morneau Shepell.