How to say no at work nicely

… More employees feel stressed and anxious in today’s high-demand workplaces. This is a risk for employers because employees not learning to say no can show up in increased anxiety levels and poorer performance. The Conference Board of Canada reported that anxiety alone is costing Canada $17.3-billion per year due to lost productivity. Employees who know how to monitor their stress load and know when and how to say no are healthier and happier over the long term. Setting boundaries is good for employees because it reduces their stress load and it’s good for employers because it reduces the costs associated with mental illness, such as lost time and presenteeism – when an employee shows up to work but is unwell and unproductive.

Read more on the Globe and Mail.

Article by Bill Howatt, chief research and development officer of work force productivity with Morneau Shepell.