Best Practices in Workers’ Compensation Management
The complete guide for today’s people leaders
By their nature as job-related illnesses or injuries, workers’ compensation claims often have complicating factors that require further investigation or represent greater legal, financial, and health and safety implications than a non-occupational claim, all of which may extend beyond the expertise of the staff members responsible for managing them (or stretch the capacity of qualified in-house experts).
Each province is mandated to have a workers’ compensation system — each with its own legislative nuances — and nearly all employers are required to register and pay premiums. The complexity of this system can be challenging for employers to fully understand. There is also a common misconception that there’s nothing you can do to impact your premiums, and that’s simply not the case. There are a number of strategies you can implement to lower your premiums while simultaneously creating a workplace that values and protects the safety of everyone within your organization.
This guide will take you through the elements of a claim, what can be done to reduce future claims and mitigate your risk, how to impact your premiums, and why creating a culture of safety is in everyone’s best interest, all with consideration to the areas that directly impact an employer’s bottom line. In this guide you will find best practices surrounding:
- Risk prevention and the importance of a risk mitigation strategy to prevent incidents and accidents;
- Using audits and data to positively affect your claim costs; and
- Managing cases and claims strategically to support an early return to work and optimize results from provincial experience ratings.